Assessor Resource
ICTTEN4085A
Monitor, analyse and action telecommunications network alarms
Assessment tool
Version 1.0
Issue Date: May 2024
Field officers, technicians, maintenance staff and supervisors from carriers, contractors or other service providers apply the skills and knowledge in this unit. It applies to maintenance staff who are responsible for monitoring equipment rooms, having both physical access to local alarms and remote access to alarms where the equipment is externally located.
This unit describes the performance outcomes, skills and knowledge required to take appropriate action in response to network alarms. It includes network impact, problem diagnosis, network restoration and normalisation of alarms.
The alarms may be monitored locally on site, or remotely by technical field staff or by personnel at the Network Operations Centre (NOC).
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)